At Rohan Leap, we are committed to providing high-quality children’s bunk beds and related products. This Warranties Policy outlines the coverage, duration, and limitations of the warranties we provide to ensure your peace of mind.

1. Product Warranty

  • All products purchased from Rohan Leap come with a manufacturer’s warranty against defects in materials and workmanship.
  • This warranty covers issues such as:
    • Structural defects in the frame or joints
    • Faulty hardware or components
    • Defects in workmanship

2. Warranty Duration

  • The standard warranty period is [Insert Duration, e.g., 1 year] from the date of purchase.
  • Warranty coverage applies only to the original purchaser and is non-transferable.

3. What Is Not Covered

The warranty does not cover:

  • Damage caused by misuse, abuse, or improper assembly
  • Normal wear and tear, including scratches, dents, or fading
  • Damage resulting from accidents, modifications, or unauthorized repairs
  • Products purchased from unauthorized sellers or resold items

4. How to Make a Warranty Claim

To file a warranty claim, please follow these steps:

  1. Contact our customer support team at support@rohanleap.site or +1 609 672 8710.
  2. Provide your order number, purchase details, and a clear description of the issue.
  3. Include photos or videos if applicable, showing the defect or problem.
  4. Our team will review your claim and guide you through the next steps, which may include repair, replacement, or other solutions.

5. Replacement or Repair

  • Depending on the issue and availability, Rohan Leap may repair, replace, or offer a replacement product of equal value.
  • Shipping costs for warranty-covered repairs or replacements may be covered by Rohan Leap; details will be provided upon claim approval.

6. Limitation of Liability

  • Except as explicitly stated in this policy, Rohan Leap disclaims all other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Liability under this warranty is limited to the repair or replacement of the defective product.

7. Contact Us

For questions or assistance regarding our warranty policy, please contact:

Rohan Leap
My Company, 42 Puffin Street 12345
Puffinville, France
📧 Email: support@rohanleap.site
📞 Telephone: +1 609 672 8710